This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. I am glad I had an opportunity to explain the background that has lead to your complaint. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement. Touch down in to London at Sofitel London Heathrow, the only hotel with direct access to Heathrow Terminal 5 via a 5 minutes covered walk way. The cheapest price a room at Sofitel London Heathrow was booked for on KAYAK in the last 2 weeks was 148, while the most expensive was 189. Kind regards. Alessandro Mortillaro General Manager. Trains departing from terminal 5 underground station take you into the heart of central London making it easy to explore Buckingham Palace, Tower of London, The British Museum, Canary Wharf and more. Express check-in and check-out and contactless check-out are available. Kind regards. Alessandro Mortillaro General Manager. Visa, If we find any, we delete them and, if necessary, take action against whoever is responsible. Despite the outage being so sudden and unforeseen all available resources were deployed to mitigate disruption. Refrigerator Hotels near No1 Lounge - Heathrow Terminal 3, Hotels near Club Aspire Lounge - Heathrow Terminal 3, Hotels near The Windsor Castle Bar and Restaurant, Hotels near Heathrow Airport Plane Spotting, Hotels near St. Margaret's Greater London Station, Hotels near Richmond University - The American International University in London, Hotels near The American University in London, Hotels near Heythrop College, University of London, Hotels near Imperial College School of Medicine. BY TRAIN take the Heathrow Express Rail to T5 and by UNDERGROUND take the Piccadilly Line to T5, then follow signs on the Arrivals level for Sofitel, directing you to the lifts and footbridge which take you directly to the hotel. The piece de resistance was the afternoon tea which the charming and professional Clive had booked for me the day before, and during which we were assisted by Clinton, Anushka, Sherry and Clive. - Leave the M25 at junction 14 and follow the signs to terminal 5. Great to see the team giving you such a warm welcome. All 605 rooms blend comfort with elegant design. An oasis of calm at Heathrow - and you should book the afternoon tea! We look forward to welcoming them back soon. If the system detects something that potentially contradicts our. The Sofitel Heathrow has direct access to Terminal 5 via a covered walkway. Yes, Sofitel London Heathrow does have fully refundable room rates available to book on our site. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Le Bar Parisien invites you to experience French opulence, the glamour and the pleasure. Is parking available at Sofitel London Heathrow? Alessandro Mortillaro General Manager. Sofitel London Heathrow London, England View on a map 8 10 Telegraph expert rating This is the only on-site hotel at Heathrow Terminal 5 and easily the best and most convenient place to. Employees are attentive, friendly and courteous, thanks again for your feedback. Great to see the team giving you such an amazing welcome and experience, the hotel is ideal to unwind and relax with family and friends before a flight out. Yes, guests have access to a fitness centre during their stay. Kind regards. From Heathrow Airport, there are direct rail connections to central London. Sofitel London Heathrow Hotel Hillingdon is a high quality 5-star property set 2.1 km from Heathrow Airport in London and 10 minutes by car from Liquid Leisure Windsor. Additionally, there is a less formal brasserie. 5-star luxury hotel located in Heathrow Villages. Please, select dates to see available rooms. Dear AnnaChovy, Thanks for your amazing feedback, we are extremely grateful for your ongoing loyalty and support. This innovative Heathrow restaurant's open kitchen is like a theatre of international cuisine, with a deli and hot wok, grill, pizza and desserts. Great to see Lavinus and German looking after you so well, Sphere Bar is a great destination showcasing the best wines, ales and cocktails prepared by our talented mixologists. Does Sofitel London Heathrow have airport transportation? It offers several bars, including a Perrier Jout bar and the Sphere lobby bar, and restaurants, including the fine dining La Belle Epoque. I am glad I had an opportunity to explain the background that has lead to your complaint. Superbly situated for travel, Sofitel London Heathrow is a perfect choice for business travellers who need a Daybreak to relax and work, as well as for leisure . Prices are subject to change. Staff across all areas are welcoming, kind and helpful from the outset Our rooms were well appointed , spotlessly clean and wonderfully quiet given we are adjacent to the airport, not to mention other rooms around you The public rooms are spacious and comfortable from the Sphere Bar serving great drinks and offering a tv area to watch sport if you wish, to the T5 salon serving delicious lunches and a truly scrumptious Afternoon Tea If you wish to sit quietly there are plenty of areas and seating styles to suit including the Zen garden and a truly sumptuous Spa offering Sauna Steam and pool facilities with fabulous spa treatments carried out by amazingly talented professional staff . There was a problem loading the reviews. This is a minor thing but what is frustrating and extremely annoying is how your treated after. Beds are lovely and big. Again incompetence at its best! Central London can be reached with direct train services from Heathrow Airport. The 5-star Sofitel London Heathrow is 21 minutes from Central London by train from Terminal 5 Rail Station, which is a 5-minute walk away. On the day of your arrival Accor Hotels property management system had been malfunctioning globally and it unfortunately affected our hotel as well. Kind regards. Terminal 5, London Heathrow Airport, Middlesex, TW6 2GD. Great to see you coming back ever again, it is rewarding to receive such positive comments, which motivate us to do better. Nearby attractions, include Windsor Castle, Legoland Windsor, Royal Windsor and Ascot racecourse, and Twickenham Stadium. At the top of the hill, join a dual carriageway and you can see the Terminal 5 building ahead of you. La Belle Epoque - This fine-dining restaurant serves dinner only. Conveniently situated, discover London's many attractions only 21 minutes away by train. What are some of the property amenities at Sofitel London Heathrow? We have stayed a number of times and exemplary staff Mr. Abhi makes us feel like a special quest everytime. The breakfast is next level good. You would never expect that this hotel would be at an airport Would 100% recommend! Guests can expect a full VIP service, with amazing facilities including a champagne bar, award winning restaurant, a state of the art health spa and gym, and a choice between 605 incredible rooms. Ensuite bathroom The popular onsite bar offers finger food and afternoon tea along with pre-dinner drinks. Is breakfast served in Sofitel London Heathrow Hotel Hillingdon? Flat-screen TV It is rewarding when our employees are recognised for their efforts and service attitude. What are some of the property amenities at Sofitel London Heathrow? The hotel is relaxing and I am always made to feel like I am a welcomed guest. Tea/Coffee maker Dining table Just make sure to check this property's cancellation policy for the exact terms and conditions. Facilities include a 24-hour reception. The nearest airport to Sofitel London Heathrow Hotel Hillingdon is London Heathrow airport (0.5 km) and it is reachable with a 10-minute drive. Experience our unrivalled facilities designed for the global traveller and personalised service from the heart. The price is only guaranteed at the time of booking. Great locations and deals for every budget. You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didnt actually stay there. 2023 londonhotelsgb.com. When travelling again please do not hesitate to reach out to me (H6214-gm@sofitel.com) in advance. Iron The breakfast is next level good. Experience our unrivalled facilities designed for the global traveller and personalised service from the heart. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. We look forward to welcoming them back soon. This is a Proud Certified property where you can be extra sure of a welcoming stay. The nearest airport to Sofitel London Heathrow Hotel Hillingdon is London Heathrow. During times of uncertainty, we recommend booking an option with free cancellation. The Sofitel MyBed designed exclusively for Sofitel, complimentary WIFI, mini fridge and soundproof windows are just some of the smart lifestyle touches at Sofitel London Heathrow. Tea/Coffee maker Additional sorting options may be available (by type of traveller, by score, etc.). This is the version of our website addressed to speakers of English in United Kingdom. For the best room deals at Sofitel London Heathrow, plan to stay on a Tuesday or Saturday. Alessandro Mortillaro General Manager, Best Pina Colada to get you in the holiday spirit, lucyj812015 Couples - 4/29/2023 TripAdvisor review. Over 257 million reviews from guests after their stay. You would never expect that this hotel would be at an airport Would 100% recommend! Dear Q5247UWsusanm, Thanks for your ongoing support and loyalty, it's always a pleasure to look after your. Hotel Sofitel London Heathrow. Free WiFi, 26 m Enhanced food service safety measures are in place. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details. An oasis of calm at Heathrow - and you should book the afternoon tea! We have stayed a number of times and exemplary staff Mr. Abhi makes us feel like a special quest everytime. Important Advice. payment link, wouldnt return my call and just demanded the invoice be paid! We would like to thank you for your patience and understanding, this has also been a very frustrating time for us as we have been unable to provide the service standards we normally strive for. Flat-screen TV Great to see Abhi giving you such an amazing welcome and experience, he is often recognised by our guests for his service attitude and genuine manners, and we are proud of working with him. Breakfast is dizzyingly-varied buffet of breads, pastries, fruits, yoghurts, cereals, preserves, juices and cooked breakfast items. When planning to travel again please do not hesitate to reach out to me in advance (H6214-gm@sofitel.com). What is your impression of this property? Top room amenities include air conditioning, a flat screen TV, and a refrigerator. We look forward to welcoming them back soon. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. The hotel is 400 meters from Terminal 5 at Heathrow Airport. Dear shopasaurus, Thanks for your review, we are so pleased you enjoyed your stay. Soundproofing For a quality stay, visit Sofitel London Heathrow, with direct access to Terminal 5 and a luxurious spa & gym. Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. Kind regards. Claim your listing for free to respond to reviews, update your profile and much more.