This is very useful for training where moderators have to use a wide range of commands, such as explaining moderation and Modmail bots. Adding or promoting an invite link on a relevant traffic source will increase server growth, Improving the overall quality of referrers will attract people that are more likely to stay on your server and engage with your community, Enabling or adjusting the Welcome Screen will guide users to the right introduction channels and encourage engagement, Streamlining the channel and role structure will make the server less overwhelming to new users and encourage participatio, Implementing a news feed announcement channels with role notifications will encourage people to check the announcement channel regularly, Implementing community engagement campaigns will improve activity. One negative effect of this system could be the fear of failure that some inexperienced moderators might be exposed to. Subset filters are still a good thing for your anti-spam filter to contain as you may wish to punish more or less harshly depending on the spam. Leverage your professional network, and get hired. - % visited more than 3 channels, Users click on each channel in equal proportion and send messages in equal proportion afterwards, % visited more than 3 channels will increaseFirst day activation increases. *Unconfigurable filters, these will catch all instances of the trigger, regardless of whether theyre spammed or a single instance**Gaius also offers an additional NSFW filter as well as standard image spam filtering***YAGPDB offers link verification via google, anything flagged as unsafe can be removed****Giselle combines Fast Messages and Repeated Text into one filter. A text filter is integral to a well moderated server. A training document should outline the most important information new moderators need, but prevent them from being overwhelmed with information they are unable to comprehend. Effective management promotes a feeling of professionalism and simplifies the process of training new moderators by a lot. The @everyone role should have normal permissions. The most common forms of spam are also very typical of raids, those being Fast Messages and Repeated Text. 1. This can often happen in raids. We recommend reading through all the articles before taking the exam take some time to find a quiet spot and set aside an hour to take on the exam. There is also no guarantee that people who send a message after clicking to read the verification instructions successfully verified. Basics. Think of it this way- building a community is like building a city, and moderators are responsible for several facets of constructing that space including: At its heart, moderation is about building a healthy society- not just clicking the ban button. However, you shouldnt rely solely on these systems if you run a large or public server. Spam, by definition, is irrelevant or unsolicited messages. However, you can reset the bot token if needed. Having a simple guide in a separate text channel with a quick guide of the bots prefix and format (command, user-id, [time], reason) will aid moderators in quickly responding to ongoing issues on the server. You can ask your trainees after they have had some experience as a moderator, what they missed during training that they think should be covered next time, as well as asking what information they did not find useful. Just an endpoint to send data to, no actual hosting is required. Blair's Dungeon Moderators 28. How many new members successfully activate on their first day? Time that the embed was posted. Take a more abstract, philosophical look at the practice of moderation- from exploring differing moderation styles to examining the moderator/user dynamic, and beyond. To apply, you must read over the Moderator Academy study materials and then take an exam to see how knowledgeable you are. Public bots often have a preset avatar and name which cannot be modified by end users. To help institute a purpose, remember to think about your community from the perspective of a new member. Bots are authenticated via a token, compromised token can cause severe damage due to their capabilities if they have permissions granted to them by the server owner. This is usually used to represent an Author icon. The common forms are listed in the table above. When planning your training, you can write down what method would work best to convey the objectives to your trainees. Some bots even provide an embed visualizer within their dashboards. Some of these interactive sessions are covered down below. Sep 27, 2020. Moderators. Adds the author block to the embed, always located at the top of the embed. You can also use this embed visualizer tool which provides visualization for bot and webhook embeds. The LSAT, SAT, and Tax forms are nothing compared to the most difficult e. All of these answers and more await you in this Discord Moderator Academy course all about Team Management. As long as a ticket system remains organization and those guidelines or organizations are established across the full team this will prove to be an easy to use communication system that is much less daunting than it may seem! Color of your embeds border, usually in hexadecimal or decimal. Community moderators play a vital role in making online forums and other online gathering places welcoming and accepting of all participants. Then, complete the rest of the form and click on "Next". Bot command overview to better be acquainted with commands instead of feeling pressured to remember them all immediately upon entry to a new team. Make sure there is a break once every one to two hours so trainees can focus on your training without feeling overwhelmed. Become A Discord Moderator. Discord is a place where anyone can build and manage a community dedicated to the things they love, whether that is a favorite game, creating amazing art, or simply hanging out with friends and making new ones. Moderator Academy. As such, Fast Messages filters should prevent offenders from sending messages; this can be done via a mute, kick or ban. Public bots often have a preset avatar and name which cannot be modified by end users. Mod Academy. The Buddy System approach describes working in pairs or groups, in which two or more buddies work together on one task. We wish you the best of luck on the Moderator Exam! This covers a wide base of things on Discord, there are multiple types of spam a user can engage in. Banned word filters often wont account for context, with an explicit blacklist. Both tools are essential for a server to function properly and make for a powerful combination. Articles start with the basics and ramp up to cover some of the most advanced topics that a moderator might face. Through our many articles, you can learn how to set up your community with moderation tools, run amazing events, grow and expand a wonderful moderation team, establish good rules, become a community leader , understand conflict resolution, and so much more. As the center of community moderation for Discord, both servers foster discussions about community moderation, leadership and administration, and server development on Discord. DMA is a collection of resources written by moderators of some of Discords most prominent communities. You need to take the Discord Moderator Exam in order to be an authorized moderator. Identifying your communitys purpose as clearly as possible will help you to answer these questions and make your community interesting and distinct. For every training session, it is very important to have interaction with your trainees. These systems typically look for users that were created recently or have no profile picture, among other triggers depending on how elaborate the system is.Raid prevention stops a raid from happening, either by Raid detection or Raid-user detection. There are a few methods available to you in order for you to protect your community from this behavior. There are a few methods available to you in order for you to protect your community from this behavior. Confident moderators are more willing to aid users in need than those who are still unsure of how the system works. Test evaluations may take a few weeks to be properly graded, so sit tight. In order to measure the efficacy of your verification system, you may need to use a custom solution to measure the proportion of people that pass or fail verification. What is the Discord Moderator Academy? In order to measure the efficacy of your verification system, you may need to use a custom solution to measure the proportion of people that pass or fail verification. A good example of invite filtering usage would be something like a partners channel, where invites to other, closely linked, servers are shared. Such instances can include how to handle issues in audio channels, user disputes, DM Discord invitations, off topic discussion in the incorrect channel, and potential issues that may be encountered with bots. When you are giving a training, it is important to properly plan your training. An icon-sized image in the top left corner of the embed, next to the Author element. These countermeasures stop participants of a raid specifically from harming your server by preventing raiding users from accessing your server in the first place, such as through kicks, bans, or mutes of the users that triggered the detection.Damage prevention stops raiding users from causing any disruption via spam to your server by closing off certain aspects of it either from all new users, or from everyone. These functions usually prevent messages from being sent or read in public channels that new users will have access to. Module 1 . The link to the address of the webpage. *Unconfigurable filters, these will catch all instances of the trigger, regardless of whether theyre spammed or a single instance**Gaius also offers an additional NSFW filter as well as standard image spam filtering***YAGPDB offers link verification via google, anything flagged as unsafe can be removed****Giselle combines Fast Messages and Repeated Text into one filter. Discord wants to help you build the best community you can - and that is exactly why the Discord Moderator Academy was created. Managing different philosophies is integral to understanding the many interests that may emerge in your growing community over time, and having a good moderation team means that itll better reflect in your server as a whole. The ramifications of a verification gate are difficult to quantify and not easily summarized. Firstly, enter your Discord username as well as the hashtag that comes with it (e.g. Documenting helps with ensuring everyone is aware of their part and planning how to proceed further. Having a reliable team behind you to assist you in training is of most importance. For example, a serious channel dedicated to discussion of real world issues may require discussions about slurs or other demeaning language, in this exception channel based Immunity is integral to allowing those conversations.Link filtering is important to servers where sharing links in general chats isnt allowed, or where there are specific channels for sharing such things. Will not automatically trigger on the free version of the bot. Editors Note: The info in this blog post is outdated, as there is currently no exam. *Unconfigurable, triggers raid prevention based on user joins & damage prevention based on humanly impossible user activity. Its strongly, strongly recommended you use a bot that can filter text based on a blacklist. If you see any messages that claim to give users Discord Nitro or server boosts through other means, such as putting a command in the console, you may handle those cases on a server level. spamming). Be flexible and grow with your communitys needs to successfully foster a healthy environment. Find common ground between everyone involved, including both the mentors and trainees, and settle on when to teach what topic. Readers on the announcement channel will increase. Or, perhaps youre interested in honing your conflict resolution skills when working to keep your communities healthy. For example, if you are training moderators to use Modmail, your objective is that new moderators are able to handle Modmail tickets and use the commands available to them. Fortunately, the Discord Moderator Academy (DMA) is designed to serve as a comprehensive guidebook to understanding the many layers of moderation, written by expert community moderators who delve into its practices daily. Verification ActionsOnce you decide whether you want to add or remove a role, you need to decide how you want that action to take place. There are several training methods that include buddy or mentor systems as well as exercises and demonstrations. They can also manipulate their Discord username or Nickname to cause trouble. Users will not be subject to the server verification level on joining, but will be after they verify. No authentication that data sent to webhook is from a trusted source. abril 26, 2023 0 Visualizaes celebrities who met selena quintanilla. Make sure you are ready at least five minutes before the training starts to welcome arriving trainees and as a final check whether or not everything is ready and good to go. Recommended additions to such a moderation handbook are: Be sure to recognize anything that is prevalent in your moderation culture or community that is also worth mentioning here! Raid detection means a bot can detect the large number of users joining thats typical of a raid, usually in an X in Y format. Given the fact that the time stated has passed by a wide margin, I'm a bit confused. After creating your training, make sure to practice it at least once. How to Get the New Discord Moderator Profile Badge. These communities are built and cared for by moderators, who make sure these servers grow and flourish while making sure the community held within is healthy and safe. Users will be subject to the server verification level until they verify. Imagine a community centered around an author people might want to join to talk about the author, or participate in a read along, find similar authors, talk about future books, or more. Ben 10 unlocks his ultimate alien transformation, a Discord mod.Credit to Pacific Zilla for sharing this: https://www.youtube.com/channel/UCOq0GlphCJ_IT_77kB. Separate instructional & verification channels, Requires the most effort from both moderators and users, Simple to perform, cannot mistype anything, More complex, users must read and type more carefully, Users subject to server verification level (if using the Verified role method), Users not subject to server verification level, Extremely effective at deterring trolls from reaching the rest of the server, Users do not need to read instructions/rules as closely to understand what to do, Encourages users to read the verification message carefully, Encourages users to read the verification message carefully, but. Located next to the footer. Allows you to add multiple subtitles with additional content underneath them below the main Title & Description blocks. To get started, type your Discord username followed by the hashtag (for example, namee#4209). They can only send messages, not view any. Raid detection means a bot can detect the large number of users joining thats typical of a raid, usually in an X in Y format. Reassure them that making mistakes is okay as long as you take responsibility for your actions and are willing to learn from them. Discord verified servers are identified by the above logo located next to the server's name. Hybrid remote in Atlanta, GA 30309. While the staff team is widely international, there are still only so many languages we are able to cover among us at any given time. Support Blog Careers. There may also be channels that allow the usage of otherwise banned words. Channels that are made opt in, require privileged access, or moved to the bottom of the channel list will have less engagement than other channels, The channel with greet messages will have an increased number of readers and, if send messages is enabled, a greater number of messages and chatters. These courses are a combination of existing curated Discord Moderator Academy content and new course-specific knowledge that aim to add new tools to a moderator's skill set. The Discord moderator academy is the most rigorous exam that has ever been created. spamming). How do you want to introduce new members? Discuss all things moderation, product features, Trust & Safety and Policy, and more. The exam consists of multiple-choice questions, as well as short answer questions on hypothetical situations, moderation policy, as well as some questions about your moderation experience and the communities you moderate. If you want to protect your server from raids, please read on to the Anti-Raid section of this article.Text FiltersText filters allow you to control the types of words and/or links that people are allowed to put in your server. One additional component not included in the table is the effects of implementing a verification gate. Commonly used hacks on Discord, such as phishing links, malicious files and other harmful softwares. Have some room at the end to answer any questions your trainees might have. *Unless you are using the channel description for verification instructions rather than an automatic greeter message. Actively be a part of the Discord Moderator Discord. As such, Fast Messages filters should prevent offenders from sending messages; this can be done via a mute, kick or ban. Its not uncommon for bots to use webhooks for logging purposes or to distinguish notable messages with a custom avatar and name for that message. 8. articles. . Located next to the footer. Much more flexible as they can do more complex actions similar to what a regular user can do. Some bots may also allow by-server white/blacklisting allowing you to control which servers are ok to share invites to, and which arent. Follow these steps to get the Certified Mod Badge on your Discord profile. In addition, total engagement on your other channels may grow at a slower pace. 100: An Intro to the DMA 103: . Never be afraid to evolve an already existing plan into something that suits better for your current situation. - % visited more than 3 channels, Users click on each channel in equal proportion and send messages in equal proportion afterwards, % visited more than 3 channels will increaseFirst day activation increases. Mostly used with the thumbnail, icon and author elements in order to link to an image. Different bots will provide various ways to filter these things, keeping your chat nice and clean. Verification gates make it harder for people to join in the conversation of your server, but in exchange help protect your community from trolls, spam bots, those unable to read your servers language, or other low intent users. Everyone involved should be aware of what exactly they need to teach and how to approach the training within a reasonable time frame. Namely, Emoji and Links may warrant separate punishments. Here are some of the most important ones you need to know:An important thing to note is that embeds also have their limitations, which are set by the API. *Unconfigurable, triggers raid prevention based on user joins & damage prevention based on humanly impossible user activity. A medium-sized image in the top right corner of the embed. A medium-sized image in the top right corner of the embed. Before you start building your team . The more thorough the guidelines, the easier the document is to refer back to for any questions. Mod Academy. Providing adequate, real-time moderation across our Discord's many language channels has proven challenging, if not unrealistic. Not only does a moderation team distribute workload, but it allows for new ideas and perspectives maybe youre not as technical, and bringing in a bot expert allows for automating some manual chores. Welcome to our page. . What system did you conclude will work best for your server and staff team? In addition, discord.gg can be added to a blacklist to block ALL Discord invites.A Banned Words filter is integral to running a public server, especially if its a Partnered, Community or Verified server, as this level of auto moderation is highly recommended for the server to adhere to the additional guidelines attached to it. No matter how carefully you plan everything out, it can always happen that something doesnt work according to plan. Role of administrators and moderators on Discord, Discord's commitment to a safe and trusted experience, Talking about online safety with your teen, Answering parents' and educators' top questions, Working with CARU to protect users on Discord, 111: Your Responsibilities as a Moderator, 207: Server Information and Announcement Channels, 231: Fundamentals of Family-Friendly Servers, 311: Understanding and Avoiding Moderator Burnout, 314: Training and Onboarding New Moderators, 341: Understanding Your Community Through Insights, 345: Best Practices for Moderating Content Creation, 404: Considering Mental Health in Your Community, 405: Practicalities of Moderating Adult Channels, 407: Managing Exponential Membership Growth, 442: Using Insights to Improve Community Growth and Engagement, 444: Managing Interpersonal Relationships, 459: Bringing Other Communities to Discord, 541: The Application of Metaphors in Moderation, Embed titles are limited to 256 characters, Embed descriptions are limited to 2048 characters, The name of a field is limited to 256 characters and its value to 1024 characters, The footer text is limited to 2048 characters, The author name is limited to 256 characters, In addition, the sum of all characters in an embed structure must not exceed 6000 characters, A webhook can only send 30 messages per minute, Total membership over time grows more slowly or decreases, Total joins from the invite link/referrer decreases, Total membership over time increases more quickly or decreases more slowly, Total joins from the invite link/referrer increases. 0.5. hours. For this reason, its also important a robust filter also contains whitelisting options. Permitting the discussion of sensitive topics on your server can allow users to feel more at home and engage with their trusted peers on topics they may not feel comfortable discussing with others. They can also manipulate their Discord username or Nickname to cause trouble. Can create 10 webhooks per server with the ability to customize each avatar and name. Verification ActionsOnce you decide whether you want to add or remove a role, you need to decide how you want that action to take place. Try to use the same prefix for the mainly used moderation bot to not cause unnecessary confusion, particularly for users who are new to moderating. Another example would be for bot support servers where a brief description of commonly encountered issues and how to solve them as well as an FAQ section to help users with simpler answers. To have efficient training in place, there are some very important aspects to consider, such as your preparation, goals, how you will carry out the training of your new moderators, and planning. Completed tests are hand-reviewed by our Trust & Safety team, so make sure its in good shape when you hit submit. Developing a timetable. Now that you know what a community is and the expectations that come with being a moderator, it is time for you to begin your journey. Banned word filters often wont account for context, with an explicit blacklist. Before conducting training, you should evaluate what can make your training most effective. How many new members successfully activate on their first day? The link to the address of the webpage. The best way to build a following and attract fans to your server is to get verified on Discord. Anti-Spam is integral to running a large private server, or a public server. Download. These include, but are not limited to, lectures, quick exercises, group discussions, practice runs, quizzes, videos, demonstrations, and more. Cannot hyperlink any text in a normal message, must use an embed. The nature of spam can vary greatly but the vast majority of instances involve a user or users sending lots of messages with the same contents with the intent of disrupting your server.There are subsets of this spam that many anti-spam filters will be able to catch. Role of administrators and moderators on Discord, Discord's commitment to a safe and trusted experience, Talking about online safety with your teen, Answering parents' and educators' top questions, Working with CARU to protect users on Discord, 111: Your Responsibilities as a Moderator, 207: Server Information and Announcement Channels, 231: Fundamentals of Family-Friendly Servers, 311: Understanding and Avoiding Moderator Burnout, 314: Training and Onboarding New Moderators, 341: Understanding Your Community Through Insights, 345: Best Practices for Moderating Content Creation, 404: Considering Mental Health in Your Community, 405: Practicalities of Moderating Adult Channels, 407: Managing Exponential Membership Growth, 442: Using Insights to Improve Community Growth and Engagement, 444: Managing Interpersonal Relationships, 459: Bringing Other Communities to Discord, 541: The Application of Metaphors in Moderation. Some bots even provide an embed visualizer within their dashboards. Furthermore, this will complicate the interpretation of your welcome screen metrics, as the welcome screen will need to be used to help people primarily follow the verification process as opposed to visiting many channels in your server. The @everyone role should have normal permissions. Which text/voice channels do people use the most? For example, if you add the slur nig to your filter and someone mentions the country Nigeria they could get in trouble for using an otherwise acceptable word.Filter immunity may also be important to your server, as there may be individuals who need to discuss the use of banned words, namely members of a moderation team. What are the most important topics to cover? Here experienced moderators or the head of staff introduce each new member of the team personally and guide them through the most important aspects. Each server has to decide for themselves what the most effective training method looks like. Overview. The @everyone role should have no permissions, the Verified role should have the permissions you would normally give to @everyone. The ramifications of a verification gate are difficult to quantify and not easily summarized. Even though this comparison is important for better understanding of both bots and webhooks, it does not mean you should limit yourself to only picking one or the other. Staff members supporting each other and being able to communicate in such moments is crucial for an effectively working team. Check out our current curriculum of articles below: Learn what it takes to create a dream team to run your community. He'd protect his friends at any cost, making him the perfect fit for discussing anything safety-related at Discord. Overview. Markdown is also supported in an embed. Also directs to a URL, if given. While the involvement of bots may be minimal, writing interview questions and determining evaluation criteria could be complex, Requires only a single #welcome type channel with instructions to click the reaction, Can require either only a single channel or two channels depending on preference, Does not require any channels, unless you want a backup verification method for users that have DMs disabled. 403: Sensitive Topics. Allows you to add multiple subtitles with additional content underneath them below the main Title & Description blocks. today i will be telling you about the new Badge of Discord, which is Discord Certified Moderator Badge, i will show you how to get it, and how to pass the Mo. Youll find the platforms best moderators, bot devs, scholars and researchers, and even Discord engineers and product managers, Trust & Safety members, and policy experts. The difference between this system and the "Buddy System" is that each new moderator will be acquainted with the moderation . In this respect, some anti-spam filters can act simultaneously as Fast Messages and Repeated Text filters.Sometimes, spam may happen too quickly for a bot to catch up. You can create an outline of your training where you write down the topics you will cover and the objective of that topic. Namely, Emoji and Links may warrant separate punishments. This could be 10 links in one message, or 1 link in 10 messages. How many members visited and communicated? This can encompass subjects like politics, mental health, or maybe even their own personal struggles. . Having a training or onboarding process in place is very important to have new moderators get accustomed with moderation culture, using bot commands, the server rules, and your moderation guidelines. For each topic, also write down how you want to give this training: are you going to give a demonstration? It is crucial to support and reassure them so they are able to grow confident in their actions. Through our many articles, you can learn how to set up your community with moderation tools, run amazing events, grow and expand a wonderful moderation team, establish good rules, become a community leader, understand conflict resolution, and so much more.
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